|
MODULE
|
TITLE |
SUBJECTS |
COMPETENCIES |
MARKS |
|
1 |
Business |
Vision / Mission Strategic Directions, Objectives, End games & Exits Purpose and its relevancy to Core Business Responsibilities to shareholders and customers |
Determining outcomes & proving concepts Write formal Business Strategy documents Understand Business Planning, Sustainability & Business Continuity Accountabilities of Owners, Directors, CEO’s & Senior Managers |
10 |
|
2
|
Business
|
The fit with strategy Industry research Performance reporting Business modelling Management of the overall business progress
|
Plotting the right activities that fulfil the Strategy ambitions Undertaking the right research required for business planning Reporting on the critical paths and essential KPI’s Constructing the appropriate business models Responsibilities, duties and construction of the necessary activities. |
10 |
|
3 |
Business
|
ASIC / ATO / Government Agencies Board v. Management Corporations Act 2001 & Amendments Fair Work legislation Relevant legal requirements & their governing legislation Good principles of Governance. |
Understanding ASIC / ATO / ACCC compliance Directors responsibilities to Company / Shareholders Essential of the Corporations Act 2001 Unions, Fair Work, Workers Compensation Franchise operations, Licensing laws & The Ombudsman
|
10 |
|
4 |
Human |
Recruitment of employees Leadership v. Management in HR Legislative requirements Employee rights / Unions rights Fair Work legislation Corporate Culture.
|
Processes, Hiring & Firing, Owners responsibilities under law Good Leadership principles / Managing for outcomes Payroll, Superannuation, Workers Compensation, OH&S legislation Creating satisfactory workplaces / ‘Culture’ & employees.Board compositions |
10 |
|
5 |
Marketing |
Building Customer value Reputation Development &Value Internet & technology Market Research/ for business development Sales & selling (FMCG / QSCV) Customer Relationship Management (CRM)Corporate Social Responsibility (CSR) Marketing of Franchises & Licensed Agents.
|
Consumer psychology, Customer experience, database/networking Marketing , Branding, Positioning & Imaging IoT, Online commerce, Social Networking, Smart Technologies Target market Research, Demographics, SWOT, Demographics Retailing essentials of merchandising, layouts , displays & presentationsBusiness cycles and their effect on businessBig Data, Database marketing & related software Maximising differences, positioning & pricing strategies |
10
|
|
6 |
Technology |
ICT, IoT, choosing Computer hardware & software Use of graphics software Virus protection & encryptions Microsoft, Apple, Samsung et al Retail systems, ERP & software Smart technologies Business Information Systems (BIDS)Business Process Improvement (BPI) |
Computer competency& relevant smart technologies How to create winning presentations How to protect against invasion / loss of data Systems, availability and capabilities Keeping up with the technology & the suppliers (NBN)
|
10 |
|
7 |
Financial |
Financial fundamentals & standards P&L and Balance sheet Financial ratios Understanding IPO’s, equity investment & shareholder rights Break Even/ Cash Flow planning / measurements & KPI’s NOPAT/ EBIT/ EBITDA/ ROACE /ROI/ ROA/ PE and other measures |
International standards IFRS, GAAP & other Accounting standard Understanding terms, applications and their implications Capital raising, equity, IPO and documentations (IM / Prospectus) Creating, constructing proposals & Reports |
10 |
|
8 |
Administration |
Internal Secretarial / External communications policy Record keeping, filing & storage – information management Payroll & timekeeping Insurances, Certifications & Registrations Office procedures, emergencies Security requirements Managing internal resources.
|
Executive Secretary responsibilities, cultural standards Information Management / Privacy Act / managing internal security Legislation re Superannuation, PAYG, GST, Payroll Taxes & other Pregnancy, Annual Leave, Sick leave, Workers Comp policies & claims. Indemnity Insurances, Asset Insurance, Public Liability insurance Wardens, Notices, Entry compliances, Robberies & Police activities Document storage, document library and money handling Office requisites, managing events and internal resources. |
10 |
|
9 Elect |
Retailing |
Retailing essentials | Merchandising practices, imaging, ERP, CRM, online selling, strategic pricing, street and market retailing |
8 |
|
9 Elect |
Manufacturing |
Manufacturing essentials
|
Supply (SCM) , Procurement, stock control, value adding processes & distribution |
8 |
|
Total |
|
|
Pass Mark 70%+ (67) |
96 |